Terms & Conditions
Effective Date: July 6, 2026
Welcome to Klimrus Sustainable Solution Pvt. Ltd.
These Terms & Conditions explain the rules for using our website and purchasing our Solar Powered Compost Machines and related products. By using our website or placing an order, you agree to these terms. If you do not agree, please do not use our website.
1. About Us
Klimrus Sustainable Solution Pvt. Ltd. manufactures and sells Solar Powered Compost Machines, Waste Shredders, Composting Equipment, and other waste management solutions for homes, businesses, institutions, and industries.
2. Eligibility
To place an order, you must:
- Be at least 18 years old or have permission from a parent or legal guardian.
- Provide accurate and complete information during checkout.
- Use the website only for lawful purposes.
3. Product Information
We work hard to ensure that all product information, specifications, images, and prices are accurate.
However:
- Product images are for illustration purposes only.
- Actual product colour or appearance may vary slightly.
- Specifications may change without prior notice to improve product quality.
4. Pricing
- All prices are listed in Indian Rupees (₹).
- GST and other applicable taxes may be charged as per Indian law.
- Delivery, installation, unloading, or training charges may be extra unless specifically mentioned.
- Prices may change without prior notice.
5. Placing an Order
Your order is confirmed only after:
- Payment is successfully received (or advance payment, if applicable).
- We verify your order details.
- You receive an order confirmation from us.
We reserve the right to cancel or refuse any order due to:
- Incorrect pricing
- Product unavailability
- Incorrect customer information
- Suspected fraudulent activity
If your order is cancelled after payment, the amount paid will be refunded according to our Refund Policy.
6. Payment
We accept payments through secure online payment gateways.
Customers agree to:
- Provide valid payment information.
- Pay the full amount shown during checkout.
- Complete payment within the required time.
Orders may not be processed until payment is received.
7. Shipping & Delivery
Delivery time depends on:
- Product availability
- Manufacturing schedule
- Delivery location
- Transport services
Estimated delivery dates are only estimates.
We are not responsible for delays caused by:
- Weather conditions
- Natural disasters
- Transport strikes
- Government restrictions
- Events beyond our control
Please inspect your product immediately after delivery.
8. Installation
If installation service is included:
The customer must provide:
- Proper electrical connection
- Suitable installation area
- Easy access to the installation location
- Safe working conditions
Additional civil, plumbing, or electrical work required at the site will be the customer’s responsibility unless otherwise agreed.
9. Product Usage
Our Solar Powered Compost Machine is designed to process biodegradable organic waste only.
Do NOT put:
- Plastic
- Glass
- Metal
- Rubber
- Chemicals
- Medical waste
- Electronic waste
- Hazardous materials
Using prohibited materials may damage the machine and cancel the warranty.
Always follow the user manual and operating instructions.
10. Warranty
Our products are covered by the warranty mentioned on the product page or warranty certificate.
The warranty does not cover damage caused by:
- Improper use
- Negligence
- Accidents
- Unauthorized repairs
- Natural disasters
- Power fluctuations
- Normal wear and tear
Only authorised service personnel should repair the machine during the warranty period.
11. Returns & Refunds
Please read our Refund & Return Policy before placing an order.
Returns may be accepted only if:
- The wrong product was delivered.
- The product is damaged during transportation.
- The product has a manufacturing defect.
Products will not be accepted for return if:
- They have been used improperly.
- They have been damaged by the customer.
- They were customised according to customer requirements.
- The return request is made after the allowed return period.
12. Order Cancellation
Customers may request cancellation before manufacturing or dispatch begins.
Once production, customization, or shipment has started, cancellation may not be possible.
Any eligible refund will be processed according to our Refund Policy.
13. Customer Responsibilities
Customers agree to:
- Provide correct delivery details.
- Follow all operating instructions.
- Maintain the machine properly.
- Use the product only for its intended purpose.
- Keep the purchase invoice for warranty claims.
14. Intellectual Property
All content on this website, including:
- Logos
- Product photographs
- Videos
- Brochures
- Product descriptions
- Graphics
- Website design
belongs to Klimrus Sustainable Solution Pvt. Ltd.
Copying or using our content without written permission is prohibited.
15. Limitation of Liability
We are not responsible for:
- Loss of business
- Loss of profit
- Delay in operations
- Improper installation by third parties
- Damage caused by misuse of the product
Our maximum liability will not exceed the amount paid for the product.
16. Privacy
Your personal information is handled according to our Privacy Policy.
We do not sell your personal information to third parties.
Information may be shared only with trusted service providers or when required by law.
17. Force Majeure
We are not responsible for delays or failure to fulfil orders caused by events beyond our control, including:
- Floods
- Earthquakes
- Fire
- Pandemic
- War
- Government restrictions
- Transport disruptions
- Labour strikes
18. Changes to These Terms
We may update these Terms & Conditions at any time.
Updated terms will be posted on our website with the revised effective date.
Continued use of our website means you accept the updated terms.
19. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts where Klimrus Sustainable Solution Pvt. Ltd. is registered.